Privacy Policy

We collect information that you provide directly to us when using Priodate, including:

• Account Information: Name, email address, and password when you create an account.
• Immigration Case Details: Priority date, visa category (e.g., EB-1, EB-2, EB-3), country of chargeability, and other case-related information you voluntarily enter for predictions and tracking.
• Usage Data: Information about how you interact with our app and website, including pages visited, features used, and time spent.
• Device Information: Device type, operating system, browser type, and unique device identifiers for mobile app users.
• Communication Data: Records of correspondence when you contact our support team.

We do not collect sensitive personal information such as Social Security numbers, passport numbers, or A-numbers.

We use the information we collect to:

• Provide, maintain, and improve our services, including AI-powered wait time predictions and visa bulletin tracking.
• Personalize your experience and deliver relevant content and notifications based on your immigration case details.
• Process transactions and manage your subscription.
• Send you important updates, including visa bulletin alerts and changes that affect your case.
• Respond to your requests, comments, and questions.
• Train and improve our machine learning models using aggregated, anonymized data to enhance prediction accuracy.
• Detect, prevent, and address technical issues and security threats.
• Comply with legal obligations and enforce our terms of service.

Your data is stored securely using Supabase, a trusted open-source backend platform built on PostgreSQL. We implement the following security measures:

• Encryption: All data is encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption.
• Row-Level Security (RLS): Database policies ensure users can only access their own data.
• Authentication: Secure authentication via Supabase Auth with support for email/password and social login providers.
• Regular Backups: Automated daily backups with point-in-time recovery capabilities.
• Infrastructure: Hosted on enterprise-grade cloud infrastructure with SOC 2 compliance.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We may share information with the following categories of third-party service providers:

• Payment Processing: We use RevenueCat and Apple/Google payment systems to process subscription payments. We do not store your credit card information.
• Analytics: We store a limited product event log in Supabase to measure launch health, feature usage, notification opens, and subscription funnel performance.
• Error Tracking: We use Sentry to monitor and fix errors and performance issues.
• Attorney Marketplace: If you choose to contact an attorney through our platform, your name and contact information may be shared with the attorney you select.
• Cloud Infrastructure: Supabase (database and authentication), Vercel (website hosting), and Google Cloud (ML services).

We do not sell your personal information to third parties. We do not share your immigration case details with any third party without your explicit consent.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Data Portability: Request a machine-readable copy of your data.
• Opt-Out: Unsubscribe from marketing communications at any time via your account settings or the unsubscribe link in our emails.
• Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at the address listed below. We will respond to your request within 30 days.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.